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How to visit us

  1. Send a request with medical documentation to Этот адрес электронной почты защищен от спам-ботов. У вас должен быть включен JavaScript для просмотра. or contact us by phone +7-495-414-63-80 (English available)
  2. Get a telemedicine consultation
  3. * For information on the procedure for conducting a telemedicine consultation, please follow the link: https://cardioweb.ru/component/k2/item/738-otdel-telemeditsiny
  4. In case of a positive decision based on the results of the consultation, we will choose the date of hospitalization, draw up an invitation letter and enter the information on the EPGU or start the process of obtaining a medical visa
  5. Assistance with travel and transfer arrangements, accommodation in Moscow
  6. Welcome to Russia!

At the first stage, the patient needs to send a letter to the e-mail: Этот адрес электронной почты защищен от спам-ботов. У вас должен быть включен JavaScript для просмотра. with medical documents (doctor's conclusions, extracts, research results) related to the desired type of examination / treatment (it is highly desirable to make a positive decision ).

At the second stage, the patient needs to undergo a paid telemedicine consultation, according to the results of which the question of the need and possibility of treatment in our center will be resolved. To create a personal account, you must fill out an application form for creating a personal account on the page https://cardioweb.ru/component/k2/item/738-otdel-telemeditsiny.

When creating a personal account, the patient will receive detailed instructions.

In your personal account, you must select the service: "B01.070.205 Consultation with a doctor using telemedicine technologies without an initial face-to-face visit with the possible subsequent execution of a letter of invitation for treatment or an application for an invitation to enter the Russian Federation for the purpose of treatment."

The cost of this consultation today is 3000 Russian rubles. Payment is made online in your personal account with a card of any bank issued in any country.

  • If we make a positive decision based on the results of the telemedicine consultation, we will choose the date of hospitalization / examination and send an invitation letter for treatment or star visa application process (process duration from 1 to 2 months)
  • If the decision on the possibility of treatment in our center is negative, an additional examination at the place of residence maybe recommended.

To issue an invitation letter, you must send to Этот адрес электронной почты защищен от спам-ботов. У вас должен быть включен JavaScript для просмотра. a scan of your passport, which will be used to cross the border of the Russian Federation.

It is also necessary to inform us about the date of entry into the Russian Federation and the checkpoint through which it is planned to enter the Russian Federation.

In case of entry into the Russian Federation on the issued letter of invitation and failure to appear for examination / treatment within the established time frame, the patient's data is transferred to the Ministry of Internal Affairs and to the state border

 

Outpatient clinic Inpatient clinic
Call +7-495-414-63-80 or +7-495-150-44-19 (call-center) or send a request by e-mail: Этот адрес электронной почты защищен от спам-ботов. У вас должен быть включен JavaScript для просмотра. Send statements and documents to Этот адрес электронной почты защищен от спам-ботов. У вас должен быть включен JavaScript для просмотра. or contact the doctor-curator by phone:+7-495-414-63-80 or +7-495-414-65-25
Get a telemedicine consultation (* if you need an invitation) Get a telemedicine consultation (* if you need an invitation)
In case of a positive decision of the doctor, agree on a convenient date and time of the visit, inform the date and checkpoint of entry into Russia In case of a positive decision of the doctor, agree on a convenient date and time of the visit, inform the date and checkpoint of entry into Russia
Receive an invitation letter or fill out a medical visa application form Receive an invitation letter or fill out a medical visa application form
After receiving the invitation, apply for a visa at the nearest representative office of Russia abroad (* if necessary) After receiving the invitation, apply for a visa at the nearest representative office of Russia abroad (* if necessary)
Agree on the date of visit Agree on the date of hospitalization
  • Arrive 30 minutes before the scheduled time at the address: Moscow, 3-Cherepkovskaya, 15-a, 5 building (outpatient clinic)
  • Take your passport, medical policy, all reports and statements with you
  • Book tickets and transfers
  • Arrive on the day of hospitalization: Moscow, 3rd-Cherepkovskaya, 15a, building 3, office 125
Issue a medical card Have your passport, migration card and medical documents with you
Pay for services in cash or by bank card Pay for services in cash or by bank card
Get a service Get a treatment